The fast boiler

The 5G era will bring smart services

Time : 2021-04-02 09:45:51
"More professional power" brings a strong release of boiler operating efficiency.As the leader in the field of boiler operation and maintenance, Fangfast Group has been providing users with a strong sense of science and technology and professional and reliable services.

The customer service system personnel of Fangfast Group returned to the journey and brought us different "new experience" of boiler operation and maintenance under the background of 5G era.

 

The tool box with intelligent tablet and the "petite and sensitive" smoke divider on the scene play a big role in the hands of after-sales staff.

 

With the assistance of the mobile 5G platform, the on-site fault data of the boiler is transmitted to the "remote monitoring center" of FangKuai in real time.By comparing with the mass data of the daily operation of the boiler, the cause of boiler failure can be quickly and scientifically locked.

 

The live digital conversion, through FangKuai's proprietary video voice system, communicates in real time in fast sharing.All kinds of maintenance and troubleshooting can be completed quickly and accurately between words.

 

The introduction of AR technology in the field of boiler maintenance creates a new world of boiler maintenance and application.It has brought more and more young gays into the field of customer service.

 

With the assistance of 5G, an invisible network, AR glasses objectively transmit the real situation on the site. Surge, alarm, start and stop are extremely difficult to escape, and plans, methods and processing requirements can be quickly generated.

 

Under the guidance of the remote voice system, all kinds of valves can be adjusted, data can be reset, the field computer can be connected, and the fault report can be generated quickly.In these "flying clouds and flowing water" quick action, the traditional fault maintenance, gradually transformed to USB interface plug and pull as the main link of the fault operation processing process.

Fang-Kuai's customer service staff, high-end smartphones and tablets have become standard work equipment.In the station waiting room, in the airport terminal building, and the ordinary business travelers are obviously different from the degree of dependence on quick charging and mobile power supply is quite high.On their mobile phones, Fangkuai boiler intelligent APP system, work order processing and boiler operation report in charge need their attention at any time.

 

After a troubleshooting, they put more energy into the analysis of the recent overall data of the problem boiler.Where will there be abnormalities? Whether it is the user's habit or the natural gas quality problem, they will make remarks on the analysis report of boiler users based on their feelings in the service of users and their long-term experience.Through our efforts, we will guide customers to use Fangkuai products more safely, scientifically and effectively.

 

Under the guidance of the work requirements of "Mission to reach" of Fangkuai customer service, these data and suggestions were timely pushed to their APP client in the form of boiler analysis report the next day.

 

In the 5G era, "professional power" has been inserted into the wings of take-off, and the intelligent service of Fang Kuai has brought new convenience to our users.The only problem is that the first thing our employees do is to charge the electronic equipment. The small trouble of our "charging" brings the normal operation of the user's boiler.The new problems of our "charging" era bring new experience of intelligent operation of customers' boilers.

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